Customer care
We're here for you
A question about your order, your size or a return? Write to us and we'll get back to you by email.
Write to us
The quickest way to reach us. Please add your order number if you have one.
contact@casapiuma.comWhere is my parcel?
Enter your tracking number to follow every step of your delivery.
Track my orderReturns & refunds
Not satisfied? You have 30 days to return the product and get your money back.
Refund policyContact form
Send us a message
Questions
Before you write
When will I receive my order?
Delivery takes 6–10 days. Once your parcel has shipped, you can follow it step by step on our tracking page.
How do I track my parcel?
Open the “Track my order” page and enter the tracking number from your shipping confirmation email.
How do I choose my size?
Our sizes run small: don't go by your usual size. Use the calculator in the size guide (height and weight) or measure your waist and check the chart. The graduated-compression fabric adapts naturally to your figure. If you're between two sizes, choose the larger one for optimal support and all-day comfort.
30-day guarantee — satisfied or refunded
We're so confident in our product that we give you 30 days to try it. If you don't see any change, send us an email and we'll refund you in full. No conditions, no explanations needed.